Jewin Terms & Conditions — Your Rights & Responsibilities At a Glance

By using Jewin (jewin.click), you agree to these Terms & Conditions. They take effect from the moment you create an account or log in to the platform. If you do not agree with any of these terms, please refrain from using Jewin.

Jewin reserves the right to update these terms at any time. Any changes will be communicated via your registered email or app notification. Continued use of the platform after any update will be considered acceptance of the revised terms.

Scope of Application

• These terms apply to all Jewin services — including Sports Betting, lottery, Live Casino, and eSports.
• The same terms apply to both the mobile app and the website.
• Additional terms may apply for special promotions or events.

To open an account and use Jewin's services, you must meet the eligibility criteria below. This isn't just a formality — these requirements are in place to keep the platform safe for everyone.

Age & Identity Verification

• You must be at least 18 years of age at the time of registration.
• Age will be verified through a National ID Card (NID) or Birth Certificate.
• Jewin may request additional identity documents at any time.
• Registering with a false age may result in immediate account termination and forfeiture of any balance.

Account Information Accuracy

• The name provided during registration must match the name on your bank account or mobile banking account.
• Only one account may be registered per phone number.
• Only one account is permitted per NID number.
• To update your information, please contact the support team.

Financial transactions on Jewin are kept as simple and transparent as possible. Instant deposits are available via local methods including bKash, Nagad, and Rocket.

Deposit Rules

• Minimum deposit: ৳100 (bKash/Nagad/Rocket).
• Deposits are generally instant — funds are credited to your account within 5 minutes at most.
• If the wagering turnover requirement is not met after a deposit, direct withdrawals may be restricted.
• Deposits and withdrawals must be made using the same method (to prevent money laundering).

Withdrawal Rules

• KYC verification is mandatory for withdrawals.
• Minimum withdrawal: ৳200.
• The maximum daily withdrawal limit depends on your account verification level.
• Standard withdrawals are processed within 30 minutes to 24 hours.
• Additional verification may be required for large withdrawal amounts.

There are a few key rules to follow when betting on Jewin. These rules are in place to ensure a fair experience for all players.

Bet Acceptance

• Once a bet is confirmed, it cannot be changed or cancelled (except via the Cash Out feature).
• If a bet cannot be processed due to a technical issue, the stake will be refunded.
• If there is an obvious error in the odds, Jewin reserves the right to void the affected bet.
• If unusual betting patterns are detected around a match outcome, the bet may be placed under investigation.

Live Betting Special Conditions

• Odds in live betting change in real time; the odds at the moment your bet is confirmed are final.
• If a bet is placed at incorrect odds due to network delay, Jewin will make a decision after review.
• Live bets will be voided if the match result was already known at the time of placement.

Parlays & Multiple Bets

• In a parlay bet, if any single leg is incorrect, the entire bet is lost.
• A maximum of 15 legs can be added to a single parlay.
• Placing correlated bets from the same match within a single parlay is strictly prohibited.

Jewin regularly offers a variety of bonuses and promotions. Each offer has its own terms and conditions, which you should read carefully before claiming any bonus.

General Bonus Terms

• To withdraw bonus funds, you are generally required to complete a wagering turnover of 5–20x the bonus amount.
• There is a set time limit to complete wagering requirements — typically between 7 and 30 days.
• Any unused bonus funds will be automatically cancelled once the bonus expires.
• It may not be possible to have multiple bonuses active at the same time.

Welcome Bonus Terms

• The new member bonus is available once only, on your first deposit.
• Withdrawing while a bonus is active may result in the bonus being cancelled.
• Claiming bonuses while using a VPN is not permitted.

Jewin is committed to maintaining a fair and safe environment. The following activities are strictly prohibited and may result in permanent account closure.

• Multiple Accounts: Creating multiple accounts under the same name or from the same device is strictly prohibited.
• Bonus Abuse: Registering under multiple identities or using coordinated wagering strategies to abuse bonuses is strictly prohibited.
• Fraudulent Payment: Using stolen or fraudulently obtained payment methods is a criminal offence.
• Match Fixing Involvement: Match fixing or betting using insider information is strictly prohibited.
• Automated Betting: Betting using bots or any automated software is strictly prohibited.
• Using Another Person's Account: Logging into another user's account or placing bets on their behalf is strictly prohibited.
• Money Laundering: Using Jewin for money laundering is a criminal offence under the laws of Bangladesh.

Jewin believes gaming should be a form of entertainment — not a source of financial stress. That's why we treat responsible gaming not just as a policy, but as a core part of our platform.

Self-Restriction Tools

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Time Limit: Set how long you want to play in one session — once the time is up, the app will automatically take a break.
• Cool-Off Period: Temporarily suspend your account for 7, 14, or 30 days.
• Self-Exclusion: For a longer break, your account can be closed for 6 months or more.

Using these tools is not a sign of weakness — it is a smart decision. Jewin respects these choices and acts on them without question. To learn more about responsible gaming, Responsible Play View Page.

Jewin takes the privacy of your personal information very seriously. Details provided during registration and the KYC process are used solely for service delivery and security purposes.

• Your information is never sold to third parties.
• We may be required to share information with the relevant authorities in cases of legal obligation.
• You can contact Support to request access to or deletion of your data.
• For more information Privacy Policy View Page.

Jewin may temporarily suspend or permanently close an account under the circumstances listed below. In most cases, users will be notified via email or SMS before any action is taken.

Closure by Jewin

• Violating the terms or engaging in prohibited activities.
• Failed KYC verification or submission of false information.
• Account has been inactive for an extended period (12 months or more).
• As required by law or court order.

Self-Closure

You can also close your account yourself at any time. Submit a request via support chat and your account will be closed within 24 hours. You will be given the opportunity to withdraw any remaining balance before the closure is processed.

If you have a dispute regarding a bet outcome or transaction, Jewin follows a defined process to resolve it.

Complaints Process

1. Please contact our support team via live chat or email first.
2. Please provide a description of the issue along with the relevant bet ID or transaction number.
3. The support team will provide an initial response within 48 hours.
4. A final decision on complex matters will be communicated within 7 business days.

Final Decision

In all disputes, the decision of Jewin's audit team is final. Server logs and records held by Jewin will serve as the primary evidence in any dispute relating to betting activity.